Application Manager

Zoku provides a home for business travelers who want to live in a city for between a few days and a few months. We’re a new type of business hotel offering a relaxed place to live, co-work and socialize – while wiring residents into the local scene. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe.

As our Application Manager you oversee our diverse application landscape and ensure our systems meet the evolving demands of the hospitality industry.

As Zoku’s Application Manager, you’ll maintain and improve the performance and functionality of our essential business applications. Acting as the key link between our operational teams and management, you will ensure that applications like our Property Management System, CRM, Point of Sale system, IBE and payment processors are running effectively and aligned with our strategic objectives.

You'll manage relationships with our application suppliers, stay updated on patches and new releases, and identify opportunities for improvement by engaging with stakeholders across various departments. Your role is crucial in understanding the business needs and reflecting them in our systems, leading to the implementation of new features or enhancements.

• Drive continuous improvement and innovation in our application landscape, ensuring all systems are utilized to their full potential.
• Look after all Zoku applications, making sure they're updated and running smoothly.
• Gather feedback from our stakeholders and pinpoint areas for application enhancements or new feature development.
• Manage projects to improve performance, usability, and integration across all properties within existing and new applications.
• Work closely with operations and management to align business needs with technological solutions.
• Maintain a Third-Party Risk Management framework to reduce risks associated with third-party vendors.
• Ensure compliance with Zoku’s IT policies, supporting cybersecurity and GDPR / PCI requirements where applicable.
• Identify and implement AI-driven solutions within hospitality applications, enhancing productivity and allowing staff to focus on higher-value activities.
• Organize and lead internal training sessions to help staff effectively use our applications.

WHAT’S IN IT FOR YOU?

• A salary package between €3750 and €4250 gross per month based on full-time in accordance with experience and know-how. 

• A bonus system based on your team's collective goals - paid out twice a year.

• Cool benefits like OneFit account, various discounts and friends & family rates at all Zoku locations. 

• A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow with.

• Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones.

• Get a personal Swapfiets or a travel allowance for your 1 KM+ work commute. Making your daily grind easier!

• A full-time position at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven.