Night Sidekick / Night Audit

Are you a night owl who loves to connect to people, love providing a warm welcome, and get a kick out of helping people? Then keep reading!

Zoku is a home for business travelers who want to live in a city for anywhere from a few days to a few months. We’re not your typical business hotel: we offer a relaxed place to stay, work and meet new people, while helping residents feel connected to the local scene. Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards.

We’re also proudly B Corp certified at all four of our locations (Amsterdam, Copenhagen, Paris and Vienna), which means we hold ourselves to high standards when it comes to social and environmental impact, transparency and accountability. At Zoku, you’ll join an international team of driven, proactive and fun-loving people who all share one thing: a passion for connecting people across the globe.

TELL ME MORE

We're looking for a Night Audit (Night Sidekick) that easily connect with people and are passionate about providing a warm welcome and helping residents during their late night and early morning time with us. As a Night Sidekick, you will be our residents’ go-to person, connector and problem-solver during the nights. You'll need to love sharing advice, looking after people and building a nest for our residents as well as always striving to provide service in creative ways.

Among other tasks, the role involves welcoming our residents, checking in and checking out our night owls, cleaning and ensuring that our breakfast is ready in the morning and cleaning tasks. The Night Sidekick position reports to the Lead Duty Manager and is responsible for the security in the case of an emergency in the night.

WHAT WILL YOU DO?

No day looks the same as a Night Sidekick… but here’s a glimpse of what you can expect:

A friendly first impression: Be the first point of contact for anyone walking through our doors at night. This means providing a warm smile, assisting them with checking in and out and helping them with any request during the night. 

Be a smooth operator: Join the late handover with the Duty Manager to acquire all guest information and provide a clear handover to the team in the morning. Additionally, you'll be responsible for the security during the night and are the point of contact in case of an emergency or fire alarms.  

Master of the bar: Help prepare & serve drinks at the end of the night while acting as a social connector for our night owl residents, guests and members. You'll also tidy up our bar and Social Spaces in preparation for the next day and set up meeting rooms for the morning.

Kitchen right hand: In the morning, set up our breakfast buffet and assist the kitchen team in getting the most important meal of the day ready for our residents.

WHAT’S IN IT FOR YOU

• A market conform salary incl. pension and health insurance

• Cool benefits like a free after-work drink, various discounts and friends & family rates at all Zoku locations.

• A cool comfy uniform – no more looking like a log!

• A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow from. 

• The best staff meals, enjoyed in our rooftop Social Spaces overlooking the city. 

• Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones.

• A job at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven.

WE LOVE PEOPLE WHO

• Love to take care of an unforgettable stay where people feel at home and get connected with others and the city surrounding them

• Are ready to change the way guests are treated in the hospitality industry by always providing their service in better, more creative ways.

• Are genuinely friendly, pro-active and open.

• Are eager to get the best out of themselves and their peers.

• Are proactive and takes accountability in their work

• Don’t mind getting their hands dirty every now and then.
  

A FEW MUST HAVES

• You have worked in hospitality or in a similar customer-facing industry.

• You are fluent in English, any other languages are a big plus!

• You are an EU resident or have a valid working and living permit for living and working in Denmark.

• You enjoy working nights (11pm-7am) and is flexible as days will vary and there are shifts during week days and weekends.

• You don’t mind working alone.

• You are available for shifts 2-3 nights pr. week (18h/week average).
  

  Start date: As soon as possible