People & Culture Lead

Do you love both hands-on people work and strategic impact in a fast-moving, international environment? 

Then you might be the P&C Lead we’re looking for. 

Zoku is a home for travelers who want to live in a city for anywhere from a few days to a few months. We’re not your typical hotel: we offer a relaxed place to stay, work and meet new people, while helping guests feel connected to the local scene. Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards.   

We’re also proudly B Corp certified at all four of our locations (Amsterdam, Copenhagen, Paris and Vienna), which means we hold ourselves to high standards when it comes to social and environmental impact, transparency and accountability. At Zoku, you’ll join an international team of driven, proactive and fun-loving people who all share one thing: a passion for connecting people across the globe. 

TELL ME MORE 

As our People & Culture Lead, you are a key driver of the employee experience at Zoku. You combine operational excellence, people leadership, and strategic thinking to ensure our P&C foundations are strong, scalable, and people first. 

Working from the Support Office, you’ll directly lead the P&C Intern at the Support Office and the P&C Coordinator at Zoku Amsterdam. They are both responsible for the full employee life cycle of their location of combined +/- 75 employees. Next to this, you are the senior sparring partner, supporting the full P&C team including the L&D Lead with daily operations, complex cases, and prioritisation, while also helping them grow.   

Beyond the day-to-day, you’ll lead several international P&C projects and support our leaders in creating an empowering, inclusive, and high-performing culture. 

You’ll be based at our Support Office in Amsterdam, reporting to the People & Culture Manager and collaborating closely with the L&D Lead and the P&C Coordinators across all Zoku locations.  

WHAT WILL YOU DO? 

No day looks the same… but here’s a glimpse of what you can expect: 

 
Collaborator & Coach: You guide and support the P&C Intern and P&C Coordinators in Amsterdam, Copenhagen, Paris and Vienna plus the L&D Lead. You advise leaders on people topics and through your advice and coaching, you help the coordinators to sharpen their skills and to execute our people strategy. 

Rock the Employee Lifecycle: Together with the P&C Intern & P&C Coordinator for Amsterdam, you own the full employee lifecycle for the Support Office and Zoku Amsterdam, from recruitment and onboarding to development and offboarding. You provide expert advice on Dutch labour law, handle senior cases and ensure payroll and benefits run smoothly and compliantly. You help sharpen the skills of our international P&C Coordinators.  

Project Lead with Impact: You lead and contribute to international P&C projects across topics like employer branding, recruitment, efficiency, and learning & development. You’re structured, pragmatic, and great at aligning stakeholders while keeping momentum high. 

True P&C Enthusiast: You breathe People & Culture. You stay on top of trends, legislation, and best practices, and you enjoy continuously improving how we work and grow at Zoku. 

WHAT’S IN IT FOR YOU? 

• A market conform salary starting from €3,800 gross per month (full-time) based on your experience and know-how.  

• A personal budget unlocked after 1 year at Zoku to spend on extra days off, Learning & Development, extra cash or discounted vouchers. 

• A free night stay for you and your +1 in your first 3 months at Zoku Amsterdam, including dinner & breakfast to experience Zoku as a true guest. 

• An extra free night stay for every birthday at any Zoku location for you and your +1 including a delicious breakfast.  

• Cool other benefits like an after-work drinks, access to all community events, a Urban Sports Club account, various discounts like 40% discount on F&B for you and 4 friends, plus Employee and Friends & Family rates in all Zoku Locations.  

• Several organized volunteering opportunities every year. 

• A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow with. 

• Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones.  

• A position at one of the 25 coolest hotels in the world, that feels like a second home and is  purpose-driven. 

• Once per year you travel to another location to meet your fellow P&C peers for the yearly offsite. 

• Get a personal Swapfiets or a travel allowance for your 1 KM+ work commute. Make your daily grind easier!  

WE LOVE PEOPLE WHO 

• Bring positive energy, authenticity, and approachability 

• Thrive in the dynamic world of scale-ups 

• Build strong relationships and navigate stakeholders with ease 

• Take ownership, show initiative, and think entrepreneurially 

• Balance results with empathy and structure with flexibility 

A FEW MUST-HAVES 

• 3+ years of relevant experience in a similar position like a P&C Lead, P&C Generalist or HR Business Partner (hospitality experience is a plus) 

• Experience leading a (small) P&C team 

• Proven ability to independently scope and deliver P&C projects 

• Confidence in advising on complex employee relations matters  

• Strong knowledge of Dutch labour law (international exposure is a big plus) 

• Excellent communication skills in Dutch & English 

• You’re an EU resident or have a valid work & residence permit for the Netherlands 

• Available between 32 and 40 hours per week 
   

If you’re excited by the idea of shaping culture, empowering people, and growing alongside Zoku, we’d love to meet you.