Meeting & Events Supervisor (Operations)

Do you have a knack for organizing and a passion for creating unforgettable events?

Zoku provides a home for business travelers who want to live in a city for between a few days and a few months. We’re a new type of hotel offering a relaxed place to live, co-work and socialize – while wiring residents into the local scene. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe.

TELL ME MORE
As our Meeting & Events Supervisor, you’ll take the lead in planning, running, and overseeing the seamless execution of all meetings and events at Zoku Amsterdam. From making sure our spaces look their absolute best to being the welcoming face of the department, you’ll ensure every guest feels perfectly cared for.

Your day to day involves running the show, making sure everyone's having a great time and leading a small team. You will also be working closely together with other superstars like the Culinary team, Meeting & Events Specialists, Duty Lead (Operations Manager) and the Community Manager. All while reporting to the General Manager of Zoku Amsterdam.

WHAT WILL YOU DO?

No day looks the same as a  Meeting & Events Supervisor (Operations)… but here’s a glimpse of what you can expect:

The ultimate party planner: On the day of each meeting or event, you and your team act as the main point of contact for everything M&E. You’ll plan, organize, run and oversee the smooth setup while ensuring the highest quality of our event spaces and meeting rooms.

Creating memorable meetings: You are responsible for coordinating all aspects of corporate and social events. This includes welcoming guests, acting as their main point of contact on site, managing schedules, and ensuring that all behind-the-scenes details run smoothly. With your efforts, every event delivers a seamless experience and creates lasting memories for our guests.

A true connector: You’re great at creating genuine moments with guests that leave them feeling right at home, while keeping service smooth and flawless throughout the day. At the same time, your regular check-ins with colleagues (from M&E Sidekick to Intern) help lift the whole department to the next level.

Dive into action: Each week, you’ll connect with the Culinary team to align on F&B services and join the M&E Specialist to align on sales, bookings, revenue, budgets, and future opportunities. From there, you’ll turn plans into action and be the driving force behind reaching (and surpassing) the M&E budget targets.

Lead by example: You'll be responsible for supervising and fostering the engagement, development, and performance of your team. Your way of leading will ensure the team operates at its best.

WHAT’S IN IT FOR YOU

• A market conform salary package in accordance with experience and know-how (Starting from 2.800 gross per month based on full-time and experience).

• Ability to work from our rooftop Social Spaces, located on-site at Zoku.

• A personal budget unlocked after 1 year at Zoku to spend on extra days off, Learning & development, extra cash or discounted vouchers.

• Cool benefits like a free after-work drink, a Urban Sports Club account, various discounts and friends & family rates at all  Zoku locations.

• A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow with. 

• Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones.

• A job at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven.

• Get a personal Swapfiets or a travel allowance for your 1 KM+ work commute. Making your daily grind easier!

• The best staff meals, enjoyed in our rooftop Social Spaces overlooking the city.

  
  

WE LOVE PEOPLE WHO

• Bring good vibes, are friendly and always approachable.

• Have an ambitious commercial drive with a can-do attitude and an entrepreneurial spirit.

• Are organized and can keep a cool head and warm smile even during busy and stressful times.

• Are going above and beyond for guest satisfaction.

• Can lead their team from one high to the next.

• Have experience with M&E systems and CRM tools.

• Are open for cross-collaboration with our Operations department in moments of downtime.
  
  

A FEW MUST HAVES

• You have a hospitality background and a minimum of 2 year experience in a leading role in Meeting & Events Operations.

• You have strong English communication skills (Dutch and/or additional languages are a plus).

• You are an EU resident or have a valid working and residence permit for The Netherlands.

• You love to work, as we need you full-time (40 hours), fully flexible, as there are no fixed working days / hours.